Orlando Village & McComb Bolton Limited
McComb Bolton Limited is committed to protecting your privacy and ensuring any personal information we hold is held correctly and safety at all time. Your privacy is very important to us and this document will outline what information we may hold for you, how we use this information, who we may share this information with and how you can request this information at any time.
Information about Orlando Village & McComb Bolton Limited
McComb Bolton Limited is one of the largest independent commercial landlords in Merseyside and West Lancashire and has a property portfolio that includes many blue-chip tenants. Orlando Village is part of McComb Bolton Limited which was founded in 1998 by Michael McComb. We own and manage the largest portfolio of private student’s halls in Ormskirk. Orlando Villages is also lead by a member of the Royal Institute of Chartered Surveyors which has thorough regulation to ensure professional standards. For more information please visit our websites.
When does this privacy policy apply?
This privacy policy applies to information collected by Orlando Village or McComb Bolton Limited. If any of your personal information is passed to us by third party companies, individuals or via other website which links to Orlando Village or McComb Bolton Limited their own privacy policies will apply. We advise you to read these policies carefully and they can usually be found on their websites.
What personal information you give to us
On our website you will find an application section in which you will provide us with your contact information if you would like to be contacted regarding our products and services. If you decide to take out a tenancy with us you will be asked to complete an application form, we will use this information to complete credit checks and ensure you will be suitable as a tenant. If you are applying for a student property you will be asked for a guarantor and to provide information regarding your university course. Guarantor information is passed to us by the tenant or the guarantor directly. University course information is used to ensure you are a full-time student. ID and proof of address documents must be provided by all of our tenants and any guarantors, we use this information to ensure our tenants meet the legal requirements to rent in the UK. You may also provide us with personal information for the following reasons:
- If you sign up for additional services
- If you contact us with an enquiry or to make a complaint
- Entering a competition
- If you would like to book a room or rent a property with us
How do we use your information?
We use your information for the following processes, please note that your privacy is our main priority and we will ensure to keep this information safe at all times.
- To process an application to become a tenant with Orlando Village or McComb Bolton Limited
- To communicate with you during your application and throughout your tenancy with us
- To carry out our obligations from any contracts entered between you and us
- To provide you with products and services that you request from us
- To provide you with information about other goods or services we offer that may be of interest to you following your consent to do so
- To notify you of any changes
- To process payments
- To administer your tenancy agreement
- To invite you to any events we are holding that may be of interest to you
- To prevent fraud, criminal activity or damage to the property
- To complete a credit check to ensure all our tenants meet our requirements
- To keep you up to date with Orlando Village and McComb Bolton Limited
Disclosing your information to third parties
As we want to ensure our tenants get the best from our services we may share your personal information with third parties, we ensure that all the third parties we use have their own privacy policy and we have read and understood them in full.
We may share your information to third parties in the following ways:
- If you agree to, we may share your personal information to third parties so that they can contact you with their products and services
- We may share your personal information to local councils in relation to the electoral roll services and council tax
- We may share your personal information to protect or defend our legal rights or the legal rights of others
- We may share your personal information if you fail to make a rental payment and we need to contact your guarantor as per your tenancy agreement and deed of guarantee
- We may share your personal information when we use third parties to provide services for us and they need access to your personal information in order to deliver that service
- We may share your personal information if we sell our business or property to transfer information of our tenants to the new owner
- If you agree to we may share your personal information to contractors in order for them to complete their service
How long do we keep your information for?
The time in which we keep your information would be dependent on the purpose of which we have the information in the first place. However, we can assure you that we do not keep your personal information for longer than necessary unless there is a specific legal requirement to do so.
How is your information stored?
Your information may be stored in different ways dependant on the individual reasoning for us holding your personal information, please see below:
- Locked filing cabinet
- Password protected secure computer systems
Your rights to access your information
We take pride in our company policy and ensure that all the requirements to keep your data protected are in place. If for any reason you no longer would like us to hold your personal information you have the right to ask us to not process your personal data for marketing purposes. You will have the option to select certain options on forms we use when collecting your data. On our site and on marketing correspondence we may contain links to other websites that we have a close partnership with, if you decide to follow the link to any of these websites, please note that they will have their own privacy policy in place and we do not accept any liability for these policies. We can also offer you the right to access any of your personal information held at any time, we would just need this to be sent to us in writing and we will take the necessary steps to provide you with all the information you require.
What happens if we change our policy?
We will notify everyone in relation to the data we hold if a significant change to our policy is made in any way. We also advise that you check back to our website if you want a reminder of what information and where your information is held.
Thank you for taking the time to read our privacy policy and if you have any questions or you would like further details, please feel free to contact us on 01204 903 899 or alternatively at info@orlandovillage.co.uk