FAQs

As long as you are a full time student you do not have to study at a particular university or college to live in our accommodation.

This is usually given to you when you enroll at University, or you can apply to your Students Services/Registrations office.

You can move in on or after the ‘Tenancy Start Date’ as specified in your tenancy agreement.

You have to vacate your accommodation by 11am on the ‘Tenancy End Date’ as specified in your agreement.  Anything left in your room after this time will be removed and disposed of.

• All our rooms will be furnished but bedding and personal linen (sheets, duvets, pillows, towels etc.) is not provided. However, if you get in touch with our management team they can inform you of our bedding packages that are available to purchase.
• All kitchens include microwave, kettle, toaster, fridge and freezer. Irons, ironing boards and vacuum cleaners are available. Kitchen utensils (crockery, cutlery, pans, etc.) are not provided.
• You will not be allowed to bring your own fridges, tumble dryers, portable heaters or other large electrical appliances. Chip pans and deep fat fryers are forbidden, as is the use of candles.

No, even if you are returning to the same room all items must be removed.

Superfast Internet (and WIFI) is included in your rent.

Children cannot stay over or live in the property.

Sorry, no pets are allowed.

Bedrooms are for single occupancy only. Occasional overnight visitors are allowed at the discretion of management provided you cause no disturbances.

Car parking is available at Orlando Village. Parking is permitted only in designated places. On arrival, all residents’ cars and motorbikes must be registered with the team.

Parking will cost and additional charge of £15 per week.

Your rent is inclusive of utilities i.e. light, heat and water, as well as internet.

Rental is paid termly, in advance, by debit or credit card.

Please refer to your tenancy agreement.

Yes, a Parent or legal Guardian resident in the UK must stand as Guarantor.  The Guarantor is legally bound to pay any debts accrued during the tenancy if the tenant refuses to pay.  If you are an international student please contact us for further information.

All rooms are let on an Assured Shorthold Tenancy for a minimum period of 49 weeks.

As the Tenant, you are responsible for the rent for the full duration of the ‘term’ as set out in the tenancy agreement, whether or not you reside on the property.

NB: Where there has been any breach of the Tenancy Agreement by a student; such as where fees have not been paid in line with the agreement or where any student causes a nuisance or annoyance to fellow students or refuses to follow the reasonable direction of the management, the Landlord or their agents reserve the right to seek eviction of that tenant. This is without prejudice to any obligations, which the tenant may be under through the agreement.  We will also report poor behaviour to your university.

If you wish to terminate your tenancy, we must be notified in writing. You will remain responsible for the rent until a new tenant is found or until the end of the tenancy (which ever is sooner).  We will aim to find a new tenant who is both acceptable to us and who is prepared to meet the financial and legal requirements of the tenancy agreement. We can’t always guarantee finding another tenant, as obviously this becomes more difficult as the academic year progresses, however, you are able to suggest a replacement to us. Please note that you will also need to cover all administration charges incurred in reassigning the tenancy.

Get in touch with the Orlando Village team and we’ll be able to send over a general copy of the tenancy agreement.

Each room is equipped with its own network port and router. You can expect speeds up to 250 MBPS.

*Please be aware that the WiFi speed can be impacted by the time of day or number of users using the service at any one time.