Parents & Guardians

Contents insurance is not included in the rental fees at Orlando Village. There are several companies who specialise in contents insurance for student accommodation.

This is usually given to you when you enroll at University, or you can apply to your Students Services/Registrations office.

You can find all the information you need about moving day in the welcome guide that has been emailed to your student. Checking in slots will be emailed to the student a month before the moving in day. Parking is available at Orlando Village throughout moving in weekend and staff are here all weekend to help with any questions you may have.

Everybody who works at Orlando Village is there to help them settle in, keep them safe and secure, and give them some support whenever they need it.

This includes our reception, cleaners and maintenance team, who keep everything running throughout the day, and our security who work around the clock to ensure your student’s safety.

We have at least two members of staff on our team who have received special-training including mental health first aid. Along with our close relationship with student services at the University, who have extensive knowledge and experience in the challenges of student life, we ensure that the right level of support can be accessed for the student.